Last updated: October 28, 2026
These Terms and Conditions (“Terms”) govern your use of the website at longleafcollection.com (the “Website”), operated by Thermal Metal Treating, Inc., the maker of Longleaf Collection® hardware (“Longleaf Collection,” “we,” “us” or “our”). By using the Website, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Website.
1. Who we are
Longleaf Collection designs and hand crafts decorative door, cabinet and bath hardware, including entrance sets, deadbolts, multi-point trim sets, push and pull hardware and lock systems. Longleaf Collection is part of Thermal Metal Treating, Inc., at 9546 Highway 211 East, Aberdeen, NC 28315. You can reach us at 866.635.7155 or through our Contact Us page.
2. Using the Website
The Website is intended for adults aged 18 or older and for businesses. You agree to use it only for lawful purposes and not to interfere with its operation, attempt to gain unauthorized access to it, or submit false information through its forms.
Information on the Website, including product descriptions, catalogs, finishes, colors, photos and the IdeaBuilder configurator, is general information. It is not a quote, offer or contract. Finishes and colors shown on screen may differ from the actual product, and hand-crafted pieces can vary slightly from one to the next. Pricing, specifications, lead times and other terms for your order are set in your written quote, purchase order or agreement, which control if they differ from anything on the Website. Product warranties, if any, are provided only with the product or in your written agreement.
3. Intellectual property
The Website and its content, including text, photos, videos, catalogs, logos, graphics and designs, belong to Thermal Metal Treating, Inc. or its licensors. You may view, download and print pages and catalogs for your own use, but you may not copy, modify or republish the content for commercial purposes without our written permission. The Longleaf Collection® name and logo are trademarks of Thermal Metal Treating, Inc. or its affiliates. Other names and marks shown on the Website, such as Bob Timberlake®, belong to their respective owners.
4. Links to other websites
The Website may link to or use content from other websites and services, such as Instagram and YouTube. We do not control those services and are not responsible for their content or practices. Their own terms and privacy policies apply when you use them.
5. Disclaimer
The Website is provided “as is” and “as available.” To the fullest extent permitted by law, we make no warranties of any kind about the Website, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not promise that the Website will be uninterrupted, error-free or free of harmful components.
6. Limitation of liability
To the fullest extent permitted by law, Thermal Metal Treating, Inc. will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or business, arising from your use of, or inability to use, the Website. Our total liability for any claim related to the Website will not exceed one hundred U.S. dollars (US$100). Some states do not allow these limits, so they may not apply to you. These limits do not apply to products or services provided under a separate quote, purchase order or agreement, which is governed by its own terms.
7. Changes to the Website or these Terms
We may change or discontinue the Website at any time. We may also update these Terms. When we do, we will change the “Last updated” date above. Continuing to use the Website after a change means you accept the updated Terms.
8. Governing law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law rules. Any dispute about the Website will be brought in the state or federal courts located in North Carolina. Before filing a claim, you agree to contact us first so we can try to resolve the issue informally.
9. General
If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any part of these Terms is not a waiver. These Terms, together with our Privacy Policy, are the entire agreement between you and us about the Website.
10. Contact us
Longleaf Collection
Thermal Metal Treating, Inc.
9546 Highway 211 East
Aberdeen, NC 28315
Phone: 866.635.7155
Or use our Contact Us page.